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Mónica received a 2008 Spectrum Doctoral Fellowship and is pursuing her degree at the University of Tennessee Knoxville. She holds an MS in Information Science from the School of Information Sciences - University of Tennessee, Knoxville; an MBA in Human Resource Management from Inter American University of Puerto Rico, Metropolitan Campus; and a BBA in Human Resource Management from the University of Puerto Rico, Río Piedras Campus. Her research interests focus on Knowledge Management and how libraries can benefit from these principles in order to improve training and development of personnel at all levels, but more particularly for professional librarians.