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Core: Leadership, Infrastructure, and Futures, will present the webinar “,” on Tuesday, December 1, from 1:00 – 2:00 pm, Central Time.

Assessment techniques are usually learned on the job rather than taught in a MLIS degree program. While some are easy to learn without formal training, focus groups can be challenging to both the facilitator and participants. Given the time and work required to prep and run focus groups, it’s imperative that the feedback and data gathered be valuable, with practical applications for improvement. A well-run focus group can help you gather valuable information from your users, but a poorly run focus group is likely to misconstrue your assessment efforts.

This webinar will go over all aspects of using focus groups in library assessment including when to use focus groups, best practices, potential roadblocks and how to overcome them. The presenters will share their personal experiences (both good and bad) using focus groups for library assessment. Helpful examples, scenarios, and other guiding documents will be provided to all attendees.

At the conclusion of this session, participants will be able to:

• Recognize best practices of focus groups and apply them to their own library assessment efforts.
• Conduct successful focus groups using the resources and materials provided in the webinar.

Who should attend:

This webinar is geared towards anyone who has any assessment-related responsibilities in their job and wants to learn about the best practices for conducting focus groups.

Presenters:

Kristina Clement is the Student Success Librarian at the University of Wyoming. She received her MSIS from the University of Tennessee and was a member of the inaugural IMLS Experience-Assessment cohort where she first developed her love of library assessment. Her research interests include all things library assessment, Universal Design for Learning in information literacy instruction, and outreach to underserved populations.



Manda Sexton is the Assessment and User Experience Librarian for Kennesaw State University. She specializes in strategic tracking, adult learning, and alleviating library anxiety. A strong believer in the power of a good story, Manda regularly creates tools of expressing library assessment and value to its users with multiple audiences in mind. Manda enjoys a good romance novel as well as a good streaming binge and can often be found outside getting lost in the woods.



Lauren Johnson is the User Experience Librarian at Nevada State College. Since coming to NSC in 2019, she’s used UX research to design a new library website, streamline the library’s knowledge management process, and create a campus usability testing service for online learning. On weekends, you can find her roaming one of the many national parks around Las Vegas or adventuring indoors playing tabletop RPGs.

Registration:

• Core Member - $43
• Nonmember - $59
• Groups - $129 (Includes a link to share with others in your institution for safe distance viewing)
• ������ýStudent Members - $0

Can’t attend the live event? No problem! All registrants will receive a link to the recorded session for later viewing at their convenience.

How to Register:

Online: Complete the. Sessions are listed by date, and you must log in.

By phone: 1-800-545-2433 (press 1 to reach our customer service representatives)

By mail: Click for the session you would like to attend. (If you receive an error message after clicking the "register by mail" link, right-click the link and save the form to your computer.)

Core Code of Conduct: Please review the before registering.

Tech Requirements: A computer with Internet access and media player software is required. A high-speed connection and headphones are recommended. Core webinars are hosted through GoToWebinar. .

For questions about registration: contact ������ýRegistration at 1-800-545-2433 and press 1 or email registration@ala.org.

For all other webinar questions or comments, please contact freuland@ala.org.

and are committed to supporting our members, staff, and all librarians and library workers during these uncertain times. We will continue to offer online learning opportunities and will do our best to accommodate the remote needs of our attendees. We will also continue to offer group registration, providing individual logins for each group member registered for Core webinars. Please contact Core with any questions or concerns.