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The Library and Information Technology Association (LITA) will present "How to Talk About Library UX – Redux," on Wednesday, March 11, at 12:00 - 1:00 pm CT. The last time we did this webinar was in 2016 – and a lot’s changed. The goal then was to help establish some practical benchmarks for how to think about the user experience and UX design in libraries, which suffered from a lack of useful vocabulary and concepts: while we might be able to evangelize the importance of UX, LibUXers struggled with translating their championship into the kinds of bureaucratic goals that unlocked real budget for our initiatives.

What's changed is twofold: the collective level of UX maturity in librarianship (it's gone up!), and the increasing pace of practical thinking in the "fields" of service design and researchOps.

At the end of the webinar, participants will be able to:

• Understand a higher baseline of UX, its role in the organizational mission, and its part in a larger ecosystem of "products," services, and policies.

• Define a high-level working vocabulary for UX and service design.

• Gain new insights into the practice of "researchOps," and sound arguments for allocating more of the library budget into this kind of thinking.

Who Should Attend: Librarians and librarifriends who are invested -- at least in spirit! -- in improving the library UX. This webinar might be especially good for LibUXers who have already seen the concepts and practice of UX change weirdly and are looking for a hard reset.

Presenter: Michael Schofield, Librarian / Director of Engineering, WhereBy.Us

Registration: LITA member $45; Non-LITA member $105; Group rate (5 or more people at one site) $196

Register online:

To register with a purchase order or by mail, contact Vicky Williams: vwilliams@ala.org

Can't attend the live event? No problem! Register and you'll receive a link to the recording to view at your convenience.

Tech Requirements: Live, synchronous lectures require attendee participation via internet audio. Attendees will need a high-speed internet connection (preferably wired) and a headset or speakers. We recommend attendees use headsets connected to their computers during webinars.All attendees are muted but can use the built-in chat function to communicate with presenters. The use of computer speakers with a microphone is not recommended, as this can cause echoes. The recommended browser is Mozilla Firefox, although other current browsers should also work.

Please contact us at lita@ala.org at least 10 days in advance if you require an accommodation.

The is the leading organization reaching out across types of libraries to provide education and services for a broad membership of systems librarians, library technologists, library administrators, library schools, vendors, and many others interested in leading edge technology and applications for librarians and information providers. LITA is a division of the . Follow us on our , , or .