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CHICAGO—¾«¶«´«Ã½Publishing eLearning Solutions announces a new session of our popular workshop, with Emily Daly. This workshop will consist of two 90-minute sessions and take place at 2:30pm Eastern/1:30 Central/12:30 Mountain/11:30am Pacific on Wednesday, September 12, 2018 and Wednesday, September 19, 2018.

Surveys are a great way to gather user feedback that you can analyze to help enhance your library’s services and increase patron satisfaction. In this two-part workshop, assessment expert Emily Daly provides you with the knowledge you need to employ effective surveys that gather crucial data. In the first session, you’ll be introduced to survey planning, piloting, and methods for selecting your sample populations. The second session will focus on survey design and implementation with an overview of a popular survey creation tool. You’ll gain useful tips on how to implement surveys and the best strategies to write effective, actionable, and unbiased survey questions. You’ll walk away with practical skills that will help you gather useful data to make informed decisions for your library.

About the Instructor

Emily Daly is Head of Assessment & User Experience and Librarian for Education at Duke University Libraries in Durham, NC. She leads Duke Libraries’ website and assessment teams and plans and conducts user research related to the Libraries’ website, services, collections and spaces. Prior to working at Duke, Emily taught high school English, served as the teen librarian at Natrona County Public Library in Casper, Wyoming, and worked as a librarian in Durham, North Carolina. Emily is on the editorial team of College & Research Libraries News and a member of ACRL’s Board of Directors.

Registration for this ¾«¶«´«Ã½Publishing eLearning Solutions Workshop is available on the . You can purchase registration at both and rates.

¾«¶«´«Ã½Publishing eLearning Solutions Workshops offer a convenient, hands-on learning experience that will help you and your colleagues make the best decisions for your library. This workshop is licensed for use by staff or users of the purchasing institution or library organization.

¾«¶«´«Ã½Publishing eLearning Solutions (ELS) produces high-quality professional development events and materials for the library profession. ELS events cover modern issues on a wide variety of topics in formats that include live workshops, asynchronous eCourses, and print publications. We help ensure that today’s library employees have access to the professional development opportunities they need, whether they are brushing up on the basics or expanding their horizons with cutting-edge tools. Contact us at elsmarketing@ala.org.

purchases fund advocacy, awareness, and accreditation programs for library professionals worldwide.

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